| S. no. | Positive features | Citation |
| 1 | Professionals | [32, 68] | 2 | Expertise | [22, 37, 69, 70] | 3 | Trustworthy | [19, 41, 71–73] | 4 | Skill | [1, 5, 6, 17, 18, 20, 22, 29, 51, 56, 63, 74–83] | 5 | Identifiable | [84] | 6 | Autonomous | [84] | 7 | Flexible | [69, 84] | 8 | Creative | [34, 79, 81] | 9 | Knowledge | [4–6, 11, 17, 32, 34, 36, 47, 57, 59, 60, 68, 74, 77, 78, 83, 85–88] | 10 | Appropriate | [27] | 11 | Eager beavers | [60] | 12 | Competent | [72, 89, 90] | 13 | Adaptable | [89] | 14 | Coordinative | [89] | 15 | Collaborative | [2, 83, 90] | 16 | Qualified/educated | [11, 41, 66] | 17 | Problem solving | [2, 34, 42, 67, 68, 77, 80, 81, 91] | 18 | Energetic | [1, 6] | 19 | Experience | [6, 17, 35, 43, 59, 83, 92–94] | 20 | Reliable/efficient (workers) | [5, 50, 58, 61, 95] | 21 | Smart | [50, 96] | 22 | Right | [18, 33] | 23 | Fast | [5] | 24 | Cooperative | [63] | 25 | Loyal | [88] |
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