Understanding Service Providers’ Competency in Knowledge-Intensive Crowdsourcing Platforms: An LDA Approach

Table 3

Weights of the competency criteria by BWM.

Competency factors	Weight	Competency dimensions in level 2	Weight
Knowledge	0.215	Entrepreneurial experience	0.251
		Profession experience	0.445
		Customers’ industry background	0.284
Skill	0.436	Task analysis	0.322
		Modification and after-sales service	0.155
		Customer relationship management	0.232
		Branding	0.166
		Team management	0.126
Ability	0.228	Communication ability	0.437
		Customer acceptance	0.278
		Innovation ability	0.135
		Online and offline coordination	0.150
Trait	0.121	Professional dedication	0.208
		Trustworthiness	0.433
		Competitive spirit	0.184
		Achievement orientation	0.175