Research Article
Understanding Service Providers’ Competency in Knowledge-Intensive Crowdsourcing Platforms: An LDA Approach
Table 3
Weights of the competency criteria by BWM.
| Competency factors | Weight | Competency dimensions in level 2 | Weight |
| Knowledge | 0.215 | Entrepreneurial experience | 0.251 | Profession experience | 0.445 | Customers’ industry background | 0.284 |
| Skill | 0.436 | Task analysis | 0.322 | Modification and after-sales service | 0.155 | Customer relationship management | 0.232 | Branding | 0.166 | Team management | 0.126 |
| Ability | 0.228 | Communication ability | 0.437 | Customer acceptance | 0.278 | Innovation ability | 0.135 | Online and offline coordination | 0.150 |
| Trait | 0.121 | Professional dedication | 0.208 | Trustworthiness | 0.433 | Competitive spirit | 0.184 | Achievement orientation | 0.175 |
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