The Effect of Utilizing Business Model Canvas on the Satisfaction of Operating Electronic Business

Table 1

Considering BMC practices before and during the running of the online business.

BMC practice	N = 63	Before operating the business				While operating the business
		Yes	Not sure	No	Yes	Not sure	No
Key partners	n; (%)	32	18	9	39	0	2
		50.8	28.6	14.3	61.9	0.0	3.2
Key activities	n; (%)	46	10	1	39	1	0
		73.0	15.9	1.6	61.9	1.6	0.0
Key resources	n; (%)	45	11	2	38	3	0
		71.4	17.5	3.2	60.3	4.8	0.0
Value proposition	n; (%)	21	31	1	41	6	0
		33.3	49.2	1.6	65.1	9.5	0.0
Customer relationship	n; (%)	23	16	10	36	7	3
		36.5	25.4	15.9	57.1	11.1	4.8
Channels	n; (%)	49	7	1	40	2	0
		77.8	11.1	1.6	63.5	3.2	0.0
Customer segments	n; (%)	17	17	18	28	7	8
		27.0	27.0	28.6	44.4	11.1	12.7
Cost structure	n; (%)	31	18	5	41	4	2
		49.2	28.6	7.9	65.1	6.3	3.2
Revenue streams	n; (%)	40	14	1	37	5	1
		63.5	22.2	1.6	58.7	7.9	1.6