A Multiobjective Decision-Making Method of Service Element Allocation of Customer Behavior

Table 6

Expected probability distribution of service items.

Service items	1	2	3	4	5	6	7	8	9	10
	0	0.25	0.3	0.2	0.1	0.1	0	0.05	0	0
	0	0	0.05	0	0.15	0.2	0.3	0.25	0	0.05
	0	0	0	0	0.05	0.2	0.3	0.2	0.15	0.1
	0.1	0.15	0.15	0.3	0.15	0.1	0	0	0.05	0
	0	0	0.2	0.25	0.05	0.3	0.05	0.1	0.05	0
	0	0	0	0	0	0.05	0.35	0.3	0.2	0.1