| | Service items | Index system | Index weight | Service schemes |
| | : service staff factor | Fashionable, stylization, timeliness | 0.4, 0.4, 0.2 | : ordinary flight attendants | | : star flight attendants |
| | : catering service factor | Fashionable, stylization, diversity | 0.2, 0.4, 0.4 | : scheme’s two types of local specialties | | : scheme’s two packages | | : a kind of course |
| | : beverage service factor | Fashionable, stylization, diversity | 0.2, 0.3, 0.5 | : more types of drinks | | : type of single drink |
| | : leisure reading factor | Fashionable, cleanliness, diversity | 0.2, 0.4, 0.4 | : providing magazines | | : offering a variety of newspapers |
| | : entertainment factors | Fashionable, clarity, cleanliness | 0.1, 0.5, 0.4 | : equipped with small entertainment TV | | : equipped with music player | | : equipped with small game consoles |
| | : cabin cleaning factor | Timeliness, cleanliness, consistency | 0.4, 0.2, 0.4 | : regularly cleaned 3 times | | : clean at any time |
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