An Evaluation Method of Comprehensive Product Quality for Customer Satisfaction Based on Intuitionistic Fuzzy Number

Table 3

Language expectation evaluation and hesitancy degree of enterprise product.

The second-level evaluation index	Language evaluation and hesitancy degree of product expectation
	: timely after sales maintenance
: delivery within the specified period
: special needs design
: meeting the needs of the market
: timely supply of resources
: perfection of equipment
: employee abundance
: product design capability
: product recovery capability
: employee work skills
: proportion of products
: government support
: rationality of management
: employee’s work attitude