An Integrated DEMATEL-ANP Approach for Mobile Banking Adoptions in China Market

Table 20

The pairwise comparison matrix.

Super decisions main window: influence factor.sdmod; cluster matrix view
Cluster node labels	A: visual effect	B: ease of use	C: security	D: common services	E: convenience services	F: investment/finance management	G: livelihood payment	H: popularity of the MB
A: visual effect	0.3333	0.0000	0.0000	0.0000	0.0000	0.0000	0.0000	0.0000
B: ease of use	0.2909	0.2364	0.2527	0.0000	0.0000	0.0000	0.0000	0.0000
C: security	0.0000	0.4757	0.4898	0.5579	0.5579	0.4736	0.7085	0.0000
D: common services	0.1285	0.1059	0.1022	0.2772	0.2772	0.0000	0.0000	0.0000
E: convenience services	0.0645	0.0537	0.0396	0.1293	0.1293	0.0000	0.0000	0.0000
F: investment/finance management	0.0542	0.0376	0.0422	0.0000	0.0000	0.4736	0.0000	0.0000
G: livelihood payment	0.0535	0.0458	0.0503	0.0000	0.0000	0.0000	0.2311	0.0000
G: popularity of the MB	0.0148	0.0201	0.0228	0.0354	0.0354	0.0526	0.0603	1.0000