An Optimization Design Method of Express Delivery Service Based on Quantitative Kano Model and Fuzzy QFD Model

Table 11

Results of SE fulfilment and optimizing budget allocation.

Discrete values of SE	Selected SE options	SE fulfilment level ()	Optimizing budget allocation (ten thousand yuan)
SE1	x13	0.8	16.64
SE2	x25	1	19.50
SE3	x32	0.66	17.49
SE4	x43	1	14.60
SE5	x54	1	17.50
SE6	x64	1	16.50
SE7	x74	0.8	15.84
SE8	x82	0.66	10.15
SE9	x94	0.8	11.80