Research Article
An Optimization Design Method of Express Delivery Service Based on Quantitative Kano Model and Fuzzy QFD Model
| Experts | Character description | Wk |
| E1 | Marketing department manager | 0.3 | E2 | Product department manager | 0.2 | E3 | Logistics committee expert | 0.3 | E4 | University logistics professor | 0.2 |
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