Evidence-Based Complementary and Alternative Medicine / 2020 / Article / Tab 2

Research Article

Quality Indicators of Pharmaceutical Care for Integrative Healthcare: A Scoping Review of Indicators Developed Using the Delphi Technique

Table 2

Activities and services that could be used as quality indicators of pharmaceutical services relevant to medications and CAM in integrative medicine.

No.Activities or services

1Taking best possible therapy history including both medications and CAM
2Performing best possible patient therapy review including both medications and CAM
3Performing therapy reconciliation at admission including both medications and CAM
4Performing therapy reconciliation at transition of care including both medications and CAM
5Performing therapy reconciliation at discharge including both medications and CAM
6Identifying or resolving discrepancies or problems related to therapy including both medications and CAM
7Providing collaborative, direct, or comprehensive patient care using medications and CAM
8Developing therapeutic care plans including both medications and CAM
9Participating in interprofessional discussions with regard to both medications and CAM
10Making suggestions to other healthcare professionals with regard to both medications and CAM
11Attending interprofessional meetings
12Conducting patient education sessions with regard to both medications and CAM
13Answering formal inquiries of other healthcare professionals concerning both medications and CAM
14Reviewing therapy orders including both medications and CAM
15Ordering, following up, or reviewing therapy monitoring orders including both medications and CAM
16Identifying or resolving problems related to therapy contraindications with regard to both medications and CAM
17Identifying or resolving problems related to therapy allergies with regard to both medications and CAM
18Identifying or resolving problems related to therapy interactions with regard to both medications and CAM
19Identifying or resolving problems related to food interactions with regard to both medications and CAM
20Identifying or resolving problems related to inappropriate doses in patients with renal problems with regard to both medications and CAM
21Identifying or resolving problems related to inappropriate doses in patients with hepatic problems with regard to both medications and CAM
22Identifying or resolving problems related to therapy underdoses with regard to both medications and CAM
23Identifying or resolving problems related to therapy overdoses with regard to both medications and CAM
24Titrating doses of medications and CAM to produce desirable therapeutic effect
25Identifying or resolving problems related to therapy adverse reactions with regard to both medications and CAM
26Identifying or resolving problems related to therapy duplication with regard to both medications and CAM
27Identifying or resolving problems related to ineffective therapy with regard to both medications and CAM
28Identifying or resolving problems related to ambiguous orders including both medications and CAM
29Identifying or resolving problems related to misspelled medications and CAM
30Identifying or resolving problems related to illegibly written orders including both medications and CAM
31Identifying or resolving problems related to missing orders including both medications and CAM
32Identifying or resolving problems related to missing doses including both medications and CAM
33Identifying or resolving problems related to missing frequencies of administration with regard to both medications and CAM
34Identifying or resolving problems related to missing routes of administration with regard to both medications and CAM
35Identifying or resolving problems related to missing duration of therapy with regard to both medications and CAM
36Identifying or resolving problems related to missing recommendations to take medications and CAM in relation to meals
37Identifying or resolving problems related to high alert medications or highly toxic CAM
38Documenting assessments of response to therapeutic plan involving medications and CAM
39Minimal number of complaints received
40Minimal number of errors committed
41Higher number of continuing education sessions attended
42Higher number of continuing education sessions delivered

CAM: complementary and alternative medicine.

Article of the Year Award: Outstanding research contributions of 2020, as selected by our Chief Editors. Read the winning articles.