Research Article

Image and Imaging an Emergency Department: Expense and Benefit of Different Quality Assessment Methods

Table 1

Summary of the questionnaire used.

Methods
General organisation and course of the assessment
Number of persons interviewed/time unit
Response to questionnaire/time unit
Site of interview (hospital/at home)
Reminder
Incomplete questionnaires
Assessment period

Organisation
Process definition
Material (printed material, stamps, etc.)
Personnel (number, qualification)
Infrastructure (computer, tablet, copier, etc.)

Cost/time expended
Number of persons involved (time expended, involvement, responsibility, etc.)
Infrastructure (computer, office, printer, etc.)
Staff training
External institute
Per planning phase (see Table 2)