Payment Reforms for Prehospital Care Services in a Middle Income Country: Assessing Implementation and Patient Outcomes Using a Mixed-Methods Approach

Table 3

Time flow of claim data under direct-pay and e-claim systems adjusted by project-year of participating.

Operation description	Average time taken
	Direct-pay system			E-claim system
		(95% CI)	p-value		(95% CI)	p-value
Call taking to complete submission of financial claims (days)	-10.47	(-30.79, 9.06)	0.294	-8.07	(-27.34, 11.18)	0.411
Call taking to initial submission by EDC (hours)	-62.02	(-173.27, 49.22)	0.275	-45.42	(-155.36, 64.51)	0.418
Complete submission by EDC (days)	-5.11	(-20.51, 10.73)	0.527	-3.04	(-18.63, 12.54)	0.702
Complete submission by EMS units (days)	-7.31	(-24.77, 9.99)	0.407	-7.94	(-24.99, 9.11)	0.361
Percentages of financial claim being made in time (%)	18.18	(4.58, 32.08)	0.01	9.69	(-4.49, 23.89)	0.181

= coefficient adjusted by projects and year taking into account intraprovincial variation.