A Health Records Review of Outpatient Referrals from the Emergency Department

Table 2

Qualitative analysis of outpatient referral processes from the emergency department.

Consulting service	Patient to contact clinic	Dedicated referral form	Centralized intake	Rapid ED appointments
Ophthalmology	✗	✗	✓	✓
Orthopedic surgery	✓	✗	✓	✓
Thrombosis	✗	✓	✓	✓
Stroke/TIA clinic	✗	✓	✓	✗
Gastroenterology	✗	✗	✓	✗
Infectious diseases	✗	✓/✗	✓/✗	✗
Internal medicine	✗	✗	✓	✗
Plastic surgery	✓	✗	✓	✓
Cardiology	✓/✗	✓	✓	✗
General surgery	✗	✗	✓	✗
Urology	✗	✗	✗	✗
Dermatology	✗	✗	✓	✗
Gynecology	✗	✗	✓	✗
Neurology	✗	✗	✓/✗	✗
Otorhinolaryngology	✓	✗	✗	✗

Clinics are presented from top to bottom in ascending order of proportion of patients lost to follow-up. Combinations of tick marks and x’s indicate that there are two internal outpatient clinics, one for each campus, which have different processes for booking consultations.