Research Article

Brand Experience and Customer Loyalty in Dentistry: The Role of Perceived Brand Authenticity

Table 1

Participant characteristics.

VariableCategoryNumberPercent

GenderMale34537.2
Female59862.8
Total951100

Age (years)<18101.1
18–2339241.2
24–3339441.4
34–4913814.5
50+181.9
Total952100

Education levelHigh school or less9610.1
Diploma degree (institution)10410.9
Bachelor’s degree54457.1
Postgraduate degree20821.8
Total952100

Monthly income (USD)<50012212.8
500–1,00025626.9
1,001–150017818.7
1,501–2,50018419.3
2,501–3,99912613.2
4,000+869
Total952100

Number of yearly dental visits1-257260.1
3–623825
7+14214.9
Total952100

Source: SPSS AMOS 26.