Research Article
Brand Experience and Customer Loyalty in Dentistry: The Role of Perceived Brand Authenticity
Table 6
Structural equation modeling regression weights for the mediating effect of perceived brand authenticity.
| Model | Estimate | S.E. | C.R. | p | Effect | R2 |
| Perceived brand authenticity | | Brand experience | 1.368 | 0.114 | 12.021 | | 0.838 | 0.701 | Customer loyalty | | Brand experience | 0.571 | 0.120 | 4.754 | | 0.293 | 0.716 | Customer loyalty | | Perceived brand authenticity | 0.794 | 0.076 | 10.451 | | 0.664 | — | Customer loyalty perceived brand authenticity brand experience | — | — | — | — | 0.556 | 0.852 |
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Note: S.E. = standard errors of the regression weights, C.R. = critical ratio, p = p-value. Source: SPSS AMOS 26.
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