Mother’s Satisfaction towards Childbirth Care at Public Health Centers in Bench-Maji Zone, Ethiopia: A Facility-Based Cross-Sectional Study

Table 4

Median satisfaction score of the three dimensions of satisfactions among mothers gave birth in selected public health centers of Bench-Maji Zone, Ethiopia. May 2018.

Dimensions	Median
Technical aspects
Level of satisfaction with pain management	5
Level of satisfaction with support given during labor & delivery	4
Level of satisfaction with care given to newborn	5
Level of satisfaction with time given by providers	4
Level of satisfaction with continuity of care	5
Level of satisfaction with general care received	5
Communication and interpersonal aspects
Level of satisfaction with explanation before procedures	4
Level of satisfaction with promptness of response	5
Level of satisfaction with listening concern	4
Level of satisfaction with supportiveness of staff	5
Level of satisfaction with allowing socials to be together	5
Level of satisfaction with respect	4
Environmental aspects
Level of satisfaction with easily getting maternity ward starting from the gate	4
Level of satisfaction with maternity ward’s toilets, hand washing and shower.	3
Level of satisfaction with cleanness of the ward	5
Level of satisfaction with privacy	4
Level of satisfaction with infrastructures like electricity, water	4
Level of satisfaction with easily getting maternity ward starting from the gate	5