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International Journal of Telemedicine and Applications
Volume 2011 (2011), Article ID 505426, 6 pages
Research Article

How Does Nursing Staff Perceive the Use of Electronic Handover Reports? A Questionnaire-Based Study

1Telemedicine Research Group, Department of Clinical Medicine, University of Tromsø, 9038 Tromsø, Norway
2Tromsø Telemedicine Laboratory, University Hospital of North Norway, 9037 Tromsø, Norway
3Divison of Addiction and Specialized Psychiatry, University Hospital of North Norway, 9291 Tromsø, Norway

Received 1 December 2010; Revised 28 March 2011; Accepted 13 April 2011

Academic Editor: George Demiris

Copyright © 2011 Torbjørg Meum et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.


Following the implementation of electronic nursing records in a psychogeriatric ward, we examined nursing staff's attitudes and perceptions to the implementation of an electronic handover routine. A web-based anonymous and secure questionnaire was distributed by e-mail to all nursing staff at a psychogeriatric ward at a university hospital. Most respondents were satisfied with the electronic handover, and they believed they managed to keep informed by the new routine. The simultaneous introduction of a morning meeting, to ensure a forum for oral professional discussion, was a success. A minority of staff did not fully trust the information conveyed in the electronic handover, and a significant proportion expressed a need for guidance in using the system. Staff that had a high level of trust in written reports believed these saved time, had little trouble finding time and a place to read the reports, and were more positive to the new handover routine.