Review Article

How Environmental Uncertainty Moderates the Effect of Relative Advantage and Perceived Credibility on the Adoption of Mobile Health Services by Chinese Organizations in the Big Data Era

Table 3

Constructs and measures.

ConstructItem #MeasureReferences

Relative advantage (RA)RA1Mobile health services can strengthen the competitive advantage of my organization[32, 38, 63]
RA2Mobile health services can strengthen the relationship between the customers and my organization
RA3Mobile health services can improve the organizational efficiency
RA4Mobile health services can reduce the operational cost in my organization
RA5Mobile health services can enhance my organization’s prestige

Perceived credibility (PC)PC1Mobile health services will not divulge my organization’s private information[39, 41]
PC2It is secure for my organization to conduct business transactions by using mobile health services

Environmental uncertainty (EU)EU1In our industry, the technology of products or services changes quickly[23, 64]
EU2Our industry has tough competition in terms of the quality or price of products or services
EU3Our industry has considerable diversity with regard to competition

Intention to use mobile health services (IUMHS)IUMHS1My organization has a high intention to use mobile health services[17, 65]
IUMHS2My organization intends to learn about using mobile health services
IUMHS3My organization plans to use mobile health services
IUMHS4My organization prefers mobile health services over other types of services