Antecedents of Intention to Adopt Mobile Health (mHealth) Application and Its Impact on Intention to Recommend: An Evidence from Indonesian Customers

Table 11

Heterotrait-monotrait ratio results for discriminant validity with average HTMT computed from 5000 bootstrap samples.

	Original sample	Sample mean	Bias	5.0%	95.0%
EE ➔ C	0.606	0.606	0.000	0.551	0.661
FC ➔ C	0.423	0.424	0.001	0.360	0.481
FC ➔ EE	0.729	0.730	0.001	0.680	0.772
FGC ➔ C	0.655	0.657	0.002	0.599	0.702
FGC ➔ EE	0.595	0.593	-0.002	0.552	0.643
FGC ➔ FC	0.390	0.389	-0.001	0.327	0.440
ISM ➔ C	0.599	0.599	0.000	0.538	0.645
ISM ➔ EE	0.448	0.448	0.000	0.379	0.518
ISM ➔ FC	0.401	0.401	0.000	0.325	0.466
ISM ➔ FGC	0.534	0.533	0.000	0.489	0.586
ITD ➔ C	0.554	0.558	0.004	0.497	0.607
ITD ➔ EE	0.507	0.508	0.000	0.450	0.569
ITD ➔ FC	0.467	0.466	-0.001	0.402	0.533
ITD ➔ FGC	0.544	0.544	0.000	0.498	0.606
ITD ➔ ISM	0.492	0.493	0.001	0.430	0.548
ITM ➔ C	0.605	0.608	0.003	0.543	0.654
ITM ➔ EE	0.602	0.603	0.001	0.552	0.652
ITM ➔ FC	0.575	0.575	0.000	0.518	0.624
ITM ➔ FGC	0.600	0.601	0.001	0.548	0.649
ITM ➔ ISM	0.536	0.536	0.000	0.474	0.587
ITM ➔ ITD	0.906	0.907	0.001	0.868	0.932
I ➔ C	0.812	0.812	0.000	0.759	0.858
I ➔ EE	0.454	0.454	-0.001	0.396	0.509
I ➔ FC	0.279	0.278	0.000	0.211	0.332
I ➔ FGC	0.544	0.545	0.001	0.481	0.597
I ➔ ISM	0.559	0.559	0.000	0.504	0.614
I ➔ ITD	0.400	0.400	0.000	0.334	0.466
I ➔ ITM	0.437	0.435	-0.001	0.378	0.499
IA ➔ C	0.591	0.594	0.002	0.519	0.644
IA ➔ EE	0.579	0.579	0.000	0.522	0.629
IA ➔ FC	0.564	0.564	0.000	0.512	0.629
IA ➔ FGC	0.492	0.492	0.000	0.432	0.546
IA ➔ ISM	0.523	0.522	-0.001	0.466	0.581
IA ➔ ITD	0.674	0.674	-0.001	0.624	0.721
IA ➔ ITM	0.764	0.765	0.002	0.713	0.798
IA ➔ I	0.424	0.424	0.000	0.349	0.484
IR ➔ C	0.650	0.650	0.000	0.597	0.698
IR ➔ EE	0.552	0.551	-0.001	0.498	0.601
IR ➔ FC	0.474	0.472	-0.002	0.411	0.529
IR ➔ FGC	0.561	0.562	0.001	0.503	0.610
IR ➔ ISM	0.572	0.572	0.000	0.518	0.621
IR ➔ ITD	0.654	0.654	0.000	0.599	0.698
IR ➔ ITM	0.737	0.738	0.001	0.690	0.778
IR ➔ I	0.552	0.552	0.000	0.486	0.599
IR ➔ IA	0.768	0.768	0.000	0.715	0.809
PPR ➔ C	0.139	0.139	0.000	0.066	0.216
PPR ➔ EE	0.117	0.116	-0.001	0.055	0.175
PPR ➔ FC	0.099	0.100	0.001	0.046	0.168
PPR ➔ FGC	0.202	0.201	-0.001	0.123	0.269
PPR ➔ ISM	0.237	0.235	-0.002	0.168	0.311
PPR ➔ ITD	0.124	0.125	0.001	0.063	0.195
PPR ➔ ITM	0.134	0.135	0.001	0.068	0.204
PPR ➔ I	0.225	0.224	-0.001	0.137	0.292
PPR ➔ IA	0.127	0.127	0.000	0.069	0.202
PPR ➔ IR	0.123	0.123	0.000	0.057	0.188
PS ➔ C	0.535	0.535	0.000	0.470	0.594
PS ➔ EE	0.407	0.406	-0.001	0.349	0.464
PS ➔ FC	0.355	0.355	0.000	0.293	0.416
PS ➔ FGC	0.428	0.428	0.001	0.364	0.489
PS ➔ ISM	0.309	0.308	-0.002	0.238	0.379
PS ➔ ITD	0.504	0.505	0.001	0.438	0.558
PS ➔ ITM	0.567	0.568	0.001	0.509	0.622
PS ➔ I	0.374	0.371	-0.003	0.307	0.441
PS ➔ IA	0.449	0.450	0.001	0.381	0.501
PS ➔ IR	0.458	0.457	-0.001	0.396	0.518
PS ➔ PPR	0.079	0.086	0.007	0.034	0.155
PE ➔ C	0.758	0.760	0.002	0.705	0.799
PE ➔ EE	0.659	0.655	-0.004	0.608	0.708
PE ➔ FC	0.505	0.502	-0.003	0.456	0.584
PE ➔ FGC	0.614	0.612	-0.001	0.568	0.665
PE ➔ ISM	0.530	0.530	0.001	0.454	0.586
PE ➔ ITD	0.589	0.593	0.003	0.533	0.635
PE ➔ ITM	0.647	0.651	0.003	0.588	0.689
PE ➔ I	0.517	0.518	0.000	0.457	0.575
PE ➔ IA	0.612	0.614	0.002	0.553	0.663
PE ➔ IR	0.642	0.643	0.001	0.582	0.689
PE ➔ PPR	0.155	0.156	0.001	0.082	0.216
PE ➔ PS	0.441	0.441	0.000	0.378	0.497
PV ➔ C	0.597	0.597	0.000	0.533	0.656
PV ➔ EE	0.561	0.564	0.002	0.498	0.617
PV ➔ FC	0.581	0.581	0.001	0.523	0.631
PV ➔ FGC	0.586	0.588	0.001	0.537	0.633
PV ➔ ISM	0.364	0.364	0.000	0.301	0.430
PC ➔ ITD	0.588	0.589	0.000	0.536	0.640
PV ➔ ITM	0.688	0.688	0.000	0.636	0.725
PV ➔ I	0.394	0.392	-0.002	0.330	0.465
PV ➔ IA	0.535	0.536	0.001	0.474	0.588
PV ➔ IR	0.580	0.579	-0.001	0.522	0.625
PV ➔ PPR	0.099	0.101	0.002	0.037	0.157
PV ➔ PS	0.525	0.524	-0.001	0.463	0.581
PV ➔ PE	0.582	0.583	0.001	0.520	0.633

Neither of the confidence intervals includes the value of 1C: compatibility; EE: effort expectancy; FC: facilitating conditions; FGC: firm-generated content; ISM: information-seeking motive; ITD: initial trust in doctor; ITM: initial trust in mHealth; I: innovativeness; IA: intention to adopt; IR: intention to recommend; PPR: perceived privacy risks; PS: perceived security; PE: performance expectancy; PV: price value.