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Journal of Applied Mathematics
Volume 2014, Article ID 162838, 10 pages
Research Article

A Study on Intelligent User-Centric Logistics Service Model Using Ontology

Information and Communication Engineering, Sunchon National University, 413 Jungangno, Suncheon, Jeonnam 540-742, Republic of Korea

Received 30 January 2014; Accepted 6 April 2014; Published 19 June 2014

Academic Editor: Young-Sik Jeong

Copyright © 2014 Saraswathi Sivamani et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.


Much research has been undergone in the smart logistics environment for the prompt delivery of the product in the right place at the right time. Most of the services were based on time management, routing technique, and location based services. The services in the recent logistics environment aim for situation based logistics service centered around the user by utilizing various information technologies such as mobile devices, computer systems, and GPS. This paper proposes a smart logistics service model for providing user-centric intelligent logistics service by utilizing smartphones in a smart environment. We also develop an OWL based ontology model for the smart logistics for the better understanding among the context information. In addition to basic delivery information, the proposed service model makes use of the location and situation information of the delivery vehicle and user, to draw the route information according to the user’s requirement. With the increase of internet usage, the real-time situations are received which helps to create a more reliable relationship, owing to the Internet of Things. Through this service model, it is possible to engage in the development of various IT and logistics convergence services based on situation information between the deliverer and user which occurs in real time.