Mixed Optimal Scheduling Model of Flexible Service System Based on Inverted Triangle

Table 5

Performance appraisal of flexible scheduling before and after the pilot (one week).

Pilot unit	Time	Number of the served taxpayers	Business volume	Online time	Acceptance of business	Operating duty cycle	Evaluation satisfaction
Yunhe county	Before the pilot	265	407	15300 min	1477.1 min	9.7	99.55
Yunhe county	After the pilot	375	644	7620 min	2318.9 min	30.4	99.76