Application of Customer Segmentation for Electronic Toll Collection: A Case Study

Table 1

ETC data format.

Field	Data type	Field description
CardNo	Char(20)	ETC card number
EntryTime	Datetime	Date and time a vehicle enters an ETC lane
ExitTime	Datetime	Date and time a vehicle exits ETC lane
VehicleClass	Int	Vehicle class (passenger vehicle: 1–4)
VehicleType	Int	Vehicle type (passenger / freight vehicle)
ETCMoney	Int	Payment amount
…	…	Other fields