Public Transit Loyalty Modeling Considering the Effect of Passengers’ Emotional Value: A Case Study in Xiamen, China

Table 3

Results of survey data reliability analysis.

Unobserved variable	Number of observed variables	Cronbach’s alpha
EMOT	5	0.735
OPER	5	0.755
ENVI	4	0.759
CONVSAF	9	0.801
COST	2	0.787
VALU	2	0.873
EXPE	3	0.755
SATI	3	0.731
LOYA	7	0.702