Research Article
Aspects of Improvement in Exploitation Process of Passenger Means of Transport
| Severity | Criteria | Ranking |
| None | No discernible effect. | 1 |
| Very minor | The defect is irrelevant and the user will hardly feel its effects (perceived by less than 25% of users). | 2 |
| Minor | The defect is irrelevant and the user will hardly feel its effects (perceived by 50% of users). | 3 |
| Very low | A defect of medium importance, causing user dissatisfaction. Seen by the majority of users (about 75%). | 4 |
| Low | A defect of medium importance, causing user dissatisfaction. The user feels its effects and is a bit dissatisfied. | 5 |
| Moderate | A defect of medium importance, causing user dissatisfaction. The user feels its effects and is dissatisfied. | 6 |
| High | A defect of great importance, resulting in reduced system performance. User very dissatisfied. | 7 |
| Very high | Inoperative system (loss of the primary function). | 8 |
| Hazardous with warning | A defect of very high importance, affecting the safety of use and/or entails failure to comply with government regulations, with warning. | 9 |
| Hazardous without warning | A defect of very high importance, affecting the safety of use and/or entails failure to comply with government regulations, without warning. | 10 |
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