Research Article

Development of Fuzzy Level of Service Criteria for Bus Rapid Transit considering User Heterogeneities in China

Table 5

BRT fuzzy LOS criteria for the anxious passenger group (ranges of service metrics for one primary and one secondary LOS category).

Membership for fuzzy LOS categoriesService metrics
Passenger arrival time (min)Passenger wait time (min)Bus running speed (km/h)

A > 0.5B < 0.5(0, 2.5)(0, 1.8)(31.1, ∞)

B > 0.5A < 0.5(2.3, 3.7)(1.8, 2.4)(27.4, 31.1)
C < 0.5(3.7, 5.2)(2.4, 3.4)(24.6, 27.4)

C > 0.5B < 0.5(5.2, 6.6)(3.4, 4.4)(21.8, 24.6)
D < 0.5(6.6, 8.5)(4.4, 5.9)(20.0, 21.8)

D > 0.5C < 0.5(8.5, 10.4)(5.9, 7.3)(18.1, 20.0)
E < 0.5(10.4, 15.1)(7.3, 10.0)(16.5, 18.1)

E > 0.5D < 0.5(15.1, 19.7)(10.0, 12.6)(14.9, 16.5)
F < 0.5(19.7, 36.2)(12.6, 16.0)(12.9, 14.9)

F > 0.5E < 0 .5(36.2, ∞)(16.0, ∞)(0, 12.9)