Research Article
Design, Validation, and Comparative Analysis of a Private Bus Location Tracking Information System
Table 2
The trip satisfaction survey results.
| | # | Question | Answers | Total answers | Average score | | 5 | 4 | 3 | 2 | 1 |
| | 1 | The driver was friendly and displayed good manners | 25 | 18 | 2 | 0 | 0 | 45 | 4.511 | | 2 | The driver’s driving was safe and calm | 28 | 17 | 0 | 0 | 0 | 45 | 4.622 | | 3 | I would recommend the driver to others | 26 | 16 | 2 | 1 | 0 | 45 | 4.489 | | 4 | The bus seats were clean and comfortable | 17 | 22 | 4 | 2 | 0 | 45 | 4.200 | | 5 | The bus departed and arrived on time | 24 | 16 | 5 | 0 | 0 | 45 | 4.422 |
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