Research Article

Demographical, Clinical, and Psychological Characteristics of Users and Nonusers of an Online Platform for T2DM Patients (e-VitaDM-3/ZODIAC-44)

Table 12

Scores on quality of care (Europep) of curious users, active users, and nonusers.

Items of Europep: patients who scored 4 (good) to 5 (excellent)
(%)
Nonusers ()MissingCurious users ()MissingActive users ()Missing Univariate
value

What is your assessment of the general practitioner over the last 12 months with respect to the following?
Making you feel that you have time during consultation737 (95.1)105 (11.9)174 (99.4)9 (4.9)82 (95.3)2 (2.3)0.159
Showing interest in your personal situation707 (91.6)108 (12.3)165 (94.8)10 (5.4)81 (94.2)2 (2.3)0.970
Making it easy for you to tell him or her about your problem694 (92.2)127 (14.4)165 (98.2)16 (8.7)80 (93.0)2 (2.3)0.047
Involving you in decisions about your medical care680 (90.7)130 (14.8)159 (93.5)14 (7.6)80 (95.2)4 (4.5)0.489
Listening to you709 (92.0)109 (12.4)163 (94.8)12 (6.5)80 (94.1)3 (3.4)0.579
Keeping your records and data confidential661 (93.8)175 (19.9)161 (97.0)18 (9.8)75 (93.8)8 (9.1)0.764
Providing quick relief of your symptoms588 (83.9)179 (20.3)137 (86.2)25 (13.6)64 (85.3)13 (14.8)0.863
Helping you to feel well so that you can perform your normal daily activities599 (89.7)212 (24.1)135 (91.8)37 (20.1)61 (89.7)20 (22.7)0.780
Thoroughness of the approach to your problems675 (90.7)136 (15.5)153 (90.5)15 (8.2)74 (88.1)4 (4.5)0.769
Your physical examination639 (90.8)176 (20.0)153 (92.7)19 (10.3)69 (90.8)12 (13.6)0.577
Offering services for preventing diseases (screening, health checks, and immunizations)653 (92.5)174 (19.8)151 (91.5)19 (10.3)74 (94.9)10 (11.4)0.539
Explaining the purpose of examinations, tests, and treatments677 (92.4)147 (16.7)163 (94.8)12 (6.5)77 (91.7)4 (4.5)0.402
Telling you enough about your symptoms and/or illness662 (90.2)146 (16.6)158 (92.4)13 (7.1)80 (95.2)4 (4.5)0.579
Helping you deal with emotions related to your health status424 (84.8)380 (43.2)89 (86.4)81 (44.0)44 (81.5)34 (38.6)0.659
Helping understand why it is important to follow the GP’s advice631 (89.1)172 (19.5)146 (89.6)21 (11.4)73 (89.0)6 (6.8)0.965
Knowing what has been done or told during previous contacts in the practice601 (86.8)188 (21.4)148 (90.2)20 (10.9)71 (87.7)7 (8.0)0.158
Preparing you for what to expect from specialists, hospital care, and other care providers424 (82.8)368 (41.8)107 (8.3)54 (29.3)49 (86.0)31 (35.2)0.577

What is your assessment of the general practice over the last 12 months with respect to the following?
The helpfulness of the practice staff (other than the doctor) to you313 (93.4)26 (7.2)158 (92.9)14 (7.6)77 (92.8)5 (5.7)0.953
Getting an appointment to suit you301 (88.5)21 (5.8)152 (86.9)9 (4.9)72 (85.7)4 (4.5)0.867
Getting through to the practice on telephone249 (73.0)20 (5.5)120 (68.6)9 (4.9)60 (71.4)4 (4.5)0.777
Being able to talk to the general practitioner on the telephone167 (70.5)124 (34.3)71 (62.8)71 (38.6)35 (63.6)33 (37.5)0.306
Waiting time in the waiting room246 (71.3)16 (4.4)119 (68.4)10 (5.4)51 (59.3)2 (2.3)0.148
Providing quick services for urgent health problems241 (90.3)94 (26.0)118 (86.8)48 (26.1)53 (86.9)27 (30.7)0.658