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Items of Europep: patients who scored 4 (good) to 5 (excellent) (%) | Nonusers () | Missing | Curious users () | Missing | Active users () | Missing | Univariate value |
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What is your assessment of the general practitioner over the last 12 months with respect to the following? | | | | | | | |
Making you feel that you have time during consultation | 737 (95.1) | 105 (11.9) | 174 (99.4) | 9 (4.9) | 82 (95.3) | 2 (2.3) | 0.159 |
Showing interest in your personal situation | 707 (91.6) | 108 (12.3) | 165 (94.8) | 10 (5.4) | 81 (94.2) | 2 (2.3) | 0.970 |
Making it easy for you to tell him or her about your problem | 694 (92.2) | 127 (14.4) | 165 (98.2) | 16 (8.7) | 80 (93.0) | 2 (2.3) | 0.047 |
Involving you in decisions about your medical care | 680 (90.7) | 130 (14.8) | 159 (93.5) | 14 (7.6) | 80 (95.2) | 4 (4.5) | 0.489 |
Listening to you | 709 (92.0) | 109 (12.4) | 163 (94.8) | 12 (6.5) | 80 (94.1) | 3 (3.4) | 0.579 |
Keeping your records and data confidential | 661 (93.8) | 175 (19.9) | 161 (97.0) | 18 (9.8) | 75 (93.8) | 8 (9.1) | 0.764 |
Providing quick relief of your symptoms | 588 (83.9) | 179 (20.3) | 137 (86.2) | 25 (13.6) | 64 (85.3) | 13 (14.8) | 0.863 |
Helping you to feel well so that you can perform your normal daily activities | 599 (89.7) | 212 (24.1) | 135 (91.8) | 37 (20.1) | 61 (89.7) | 20 (22.7) | 0.780 |
Thoroughness of the approach to your problems | 675 (90.7) | 136 (15.5) | 153 (90.5) | 15 (8.2) | 74 (88.1) | 4 (4.5) | 0.769 |
Your physical examination | 639 (90.8) | 176 (20.0) | 153 (92.7) | 19 (10.3) | 69 (90.8) | 12 (13.6) | 0.577 |
Offering services for preventing diseases (screening, health checks, and immunizations) | 653 (92.5) | 174 (19.8) | 151 (91.5) | 19 (10.3) | 74 (94.9) | 10 (11.4) | 0.539 |
Explaining the purpose of examinations, tests, and treatments | 677 (92.4) | 147 (16.7) | 163 (94.8) | 12 (6.5) | 77 (91.7) | 4 (4.5) | 0.402 |
Telling you enough about your symptoms and/or illness | 662 (90.2) | 146 (16.6) | 158 (92.4) | 13 (7.1) | 80 (95.2) | 4 (4.5) | 0.579 |
Helping you deal with emotions related to your health status | 424 (84.8) | 380 (43.2) | 89 (86.4) | 81 (44.0) | 44 (81.5) | 34 (38.6) | 0.659 |
Helping understand why it is important to follow the GP’s advice | 631 (89.1) | 172 (19.5) | 146 (89.6) | 21 (11.4) | 73 (89.0) | 6 (6.8) | 0.965 |
Knowing what has been done or told during previous contacts in the practice | 601 (86.8) | 188 (21.4) | 148 (90.2) | 20 (10.9) | 71 (87.7) | 7 (8.0) | 0.158 |
Preparing you for what to expect from specialists, hospital care, and other care providers | 424 (82.8) | 368 (41.8) | 107 (8.3) | 54 (29.3) | 49 (86.0) | 31 (35.2) | 0.577 |
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What is your assessment of the general practice over the last 12 months with respect to the following? | | | | | | | |
The helpfulness of the practice staff (other than the doctor) to you | 313 (93.4) | 26 (7.2) | 158 (92.9) | 14 (7.6) | 77 (92.8) | 5 (5.7) | 0.953 |
Getting an appointment to suit you | 301 (88.5) | 21 (5.8) | 152 (86.9) | 9 (4.9) | 72 (85.7) | 4 (4.5) | 0.867 |
Getting through to the practice on telephone | 249 (73.0) | 20 (5.5) | 120 (68.6) | 9 (4.9) | 60 (71.4) | 4 (4.5) | 0.777 |
Being able to talk to the general practitioner on the telephone | 167 (70.5) | 124 (34.3) | 71 (62.8) | 71 (38.6) | 35 (63.6) | 33 (37.5) | 0.306 |
Waiting time in the waiting room | 246 (71.3) | 16 (4.4) | 119 (68.4) | 10 (5.4) | 51 (59.3) | 2 (2.3) | 0.148 |
Providing quick services for urgent health problems | 241 (90.3) | 94 (26.0) | 118 (86.8) | 48 (26.1) | 53 (86.9) | 27 (30.7) | 0.658 |
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