Research Article

Demographical, Clinical, and Psychological Characteristics of Users and Nonusers of an Online Platform for T2DM Patients (e-VitaDM-3/ZODIAC-44)

Table 7

Scores on quality of care (Europep) of users and nonusers.

Items of Europep: patients who scored 4 (good) or 5 (excellent) 
(%)
Nonusers ()Missing Users ()MissingUnivariate
value

What is your assessment of the general practitioner over the last 12 months with respect to the following?
Making you feel you have time during consultation337 (97.4)15 (4.2)256 (98.1)11 (4.0)0.622
Showing interest in your personal situation324 (94.5)18 (5.0)246 (94.6)12 (4.4)0.864
Making it easy for you to tell him or her about your problem323 (93.4)15 (4.2)245 (96.5)18 (6.6)0.110
Involving you in decisions about your medical care311 (92.3)24 (6.6)239 (94.1)18 (6.6)0.290
Listening to you322 (92.3)12 (3.3)243 (94.6)15 (5.5)0.270
Keeping your records and data confidential310 (95.7)37 (10.2)236 (95.9)26 (9.6)0.846
Providing quick relief of your symptoms272 (87.5)50 (13.9)201 (85.9)38 (14.0)0.635
Helping you to feel well so that you can perform your normal daily activities265 (89.8)66 (18.3)196 (91.2)57 (21.0)0.483
Thoroughness of the approach to your problems308 (91.4)24 (6.6)227 (89.7)19 (7.0)0.786
Your physical examination292 (90.1)37 (10.2)222 (92.1)31 (11.4)0.327
Offering services for preventing diseases (screening, health checks, and immunizations)286 (91.4)48 (13.3)225 (92.6)29 (10.7)0.655
Explaining the purpose of examinations, tests, and treatments307 (93.0)31 (8.6)240 (93.8)16 (5.9)0.518
Telling you enough about your symptoms and/or illness306 (92.2)29 (8.0)238 (93.3)17 (6.3)0.448
Helping you deal with emotions related to your health status198 (86.8)133 (36.8)133 (84.7)115 (42.3)0.888
Helping understand why it is important to follow the GP’s advice295 (89.7)32 (8.9)219 (89.4)27 (9.9)0.894
Knowing what has been done or told during previous contacts in the practice270 (84.9)43 (11.9)219 (89.4)27 (9.9)0.071
Preparing you for what to expect from specialists, hospital care, and other care providers199 (85.4)128 (35.5)156 (83.5)85 (31.3)0.513

What is your assessment of the general practice over the last 12 months with respect to the following?
The helpfulness of the practice staff (other than the doctor) to you313 (93.4)26 (7.2)235 (92.9)19 (7.0)0.878
Getting an appointment to suit you301 (88.5)21 (5.8)224 (86.5)13 (4.8)0.639
Getting through to the practice on telephone249 (73.0)20 (5.5)180 (69.5)13 (4.8)0.662
Being able to talk to the general practitioner on the telephone167 (70.5)124 (34.3)106 (63.1)104 (38.2)0.150
Waiting time in the waiting room246 (71.3)16 (4.4)170 (65.4)12 (4.4)0.175
Providing quick services for urgent health problems241 (90.3)94 (26.0)171 (86.8)75 (27.6)0.398