Research Article
Satisfaction with Delivery Services Offered under the Free Maternal Healthcare Policy in Kenyan Public Health Facilities
Table 2
Satisfaction with services in the health facilities.
| | Satisfaction Element | Not Satisfied | Neutral Response | Satisfied |
| | Consultation Time | 9.7% (215) | 35.6% (791) | 54.7% (1210) | | Communication by the health care workers | 8.9% (173) | 29.7% (658) | 61.4% (1360) | | Availability of staff in the delivery rooms | 12.6% (281) | 27.1% (600) | 60.3% (1335) | | Availability of Staff in the wards | 14.9% (328) | 23.2% (515) | 61.9% (1373) | | Cleanliness in the health facilities | 19.0% (421) | 40.7% (903) | 40.5% (892) | | Privacy in the wards | 23.3% (515) | 37.1% (825) | 39.6% (856) | | Availability of drugs and supplies | 18.5% (410) | 18.1% (402) | 63.4% (1404) | | Mean for the total | 15.3% | 30.2% | 54.5% |
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