Satisfaction with Delivery Services Offered under the Free Maternal Healthcare Policy in Kenyan Public Health Facilities

Table 3

Analysis of satisfaction against major themes.

Satisfaction Element	Rural based health facilities	Urban based health; facilities	Tier 3 health facilities	Tier 4 health facility
Availability of Staff in the delivery room	61.7%	59.2%	59.0%	84.6%
Availability of staff in the ward	61.5%	62.3%	61.2%	80.3%
Availability of drugs and supplies	62.3%	64.1%	67.7%	78.7%
Privacy	39.1%	39.9%	30.8%	47.6%
Cleanliness	39.2%	41%	36.5%	45.6%
Communication	62.1%	60.8%	64.5%	62.8%
Consultation time	54.2%	54.9%	60.3%	56.2%
Overall Satisfaction	54.30%	54.60%	54.3%	65.11%