Review Article
Level of Patient Satisfaction with Inpatient Services and Its Determinants: A Study of a Specialized Hospital in Ethiopia
Table 1
Operational definitions used.
| S. no | Variable | Definition used |
| (1) | Patient satisfaction | Perception of the patients regarding the outcome of care and the extent it meets their needs and expectations | (2) | Inpatients | Patients who had a hospital stay greater than 48 hours in the facility | (3) | Service departments | Service area serving inpatients in the facility during their stay in the hospital | (4) | Waiting time | The time interval between the departure from registration for inpatient service and seen by a doctor to receive service |
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