Level of Patient Satisfaction with Inpatient Services and Its Determinants: A Study of a Specialized Hospital in Ethiopia

Table 2

Sociodemographic characteristics of study participants in Black Lion Specialized Hospital (BLSH), Addis Ababa, Ethiopia, December 2015 (N  = 398).

Variables	Categories	Frequency	Percentage (%)
Sex	Male	167	42.0
	Female	231	58.0
Age	≤34 years	199	50.0
	>34 years	199	50.0
Marital status	Single	128	32.2
	Married	211	53.0
	Divorced	34	8.5
	Widowed	25	6.3
Presence of caretaker	Yes	361	90.7
	No	37	9.3
Educational status	No formal education	69	17.3
	Elementary/1–8th grade	120	30.2
	Secondary school	95	23.9
	Vocational/diploma	66	16.6
	Degree and above	48	12.1
Occupational status	Government employee	83	20.9
	Private/NGO	132	33.2
	Farmer	56	14.1
	Student	48	12.1
	Daily laborers	16	4.0
	Merchants	54	13.6
	Others	9	2.3
Religion	Orthodox	224	56.3
	Protestant	82	20.6
	Muslim	86	21.6
	Others	6	1.5
Ethnicity	Amhara	150	37.7
	Oromo	142	35.7
	Tigre	46	11.6
	Gurage	49	12.3
	Other	11	2.8
The region they come	Addis Ababa	124	31.2
	Amhara	70	17.6
	Oromiya	124	31.2
	Tigray	35	8.8
	SNNP	38	9.5
	Others	7	1.8
Residence	Urban	273	68.6
	Rural	125	31.4
Financial income status of the respondents	Less than 1000ETB	152	38.1
	1000–2500ETB	173	43.5
	2500–5000ETB	71	17.8
	Greater than 5000ETB	2	0.6