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Journal of Healthcare Engineering
Volume 2016, Article ID 4189206, 8 pages
http://dx.doi.org/10.1155/2016/4189206
Research Article

Using the Integration of Discrete Event and Agent-Based Simulation to Enhance Outpatient Service Quality in an Orthopedic Department

1Graduate Institute of Industrial and Business Management, National Taipei University of Technology, No. 1, Section 3, Zhongxiao E. Road, Taipei 10608, Taiwan
2Department of Industrial Engineering and Management, National Taipei University of Technology, No. 1, Section 3, Zhongxiao E. Road, Taipei 10608, Taiwan

Received 1 August 2015; Revised 29 January 2016; Accepted 22 February 2016

Academic Editor: John S. Katsanis

Copyright © 2016 Cholada Kittipittayakorn and Kuo-Ching Ying. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

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