Assessment of the Nurse Medication Administration Workflow Process

Table 3

MAP workflow interruptions.

Patient-driven	Time-driven
Leave room to obtain supplies	Leave room due to bed alarm
Leave room to locate medication	Staff inquiry
Leave room due to patient request	Personal time
Leave room to assist patient to bathroom	Answer phone call
Leave room due to family request	Make phone call
Patient inquiry	Computer battery issue
Family inquiry	Unable to scan med
Medication follow-up	Other interruptions
Obtain supplies from utility room
Obtain supplies from medication room
Obtain supplies from kitchen
Obtain supplies from front RN station
Obtain supplies from back RN station