Research Article

Resource Allocation and Outpatient Appointment Scheduling Using Simulation Optimization

Table 1

Methodologies for analysis.

TypeResource allocation (stage I)/appointment scheduling (stage II)Service discipline

Base scenario(Given plan and schedule)FCFS
Integrated strategyStage I + II (Sections 3.1 and 3.2)Adaptive rule, priority rules (Sections 3.2.2 and 3.4)
Stage I (Section 3.1)Adaptive rule, priority rules (Sections 3.2.2 and 3.4)