Research Article
Resource Allocation and Outpatient Appointment Scheduling Using Simulation Optimization
Table 4
(Initial) allocation plan of resource units to procedures.
| | Resource group | I
Consultation | II
Nurse assessment/health consultation | III
Visual acuity/eye exam | IV
Measure eye pressure/apply eye drops | V + VI
Registration + appointment booking | VII
Nurse reminder on day surgery | VIII
Educational session |
| | Doctors | D1–D8 | | | | | | | | Nurses | | N1, N2 | N3–N9 | N10–N12 | N13, N14 (patient classes 1 and 4) N15 (patient classes 2 and 3) | N16 | | | Educational video | | | | | | | TV |
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