Resource Allocation and Outpatient Appointment Scheduling Using Simulation Optimization

Table 6

Resource skill set (resource flexibility assumption).

	Doctors	Nurses						Educational video
Resource unit	D1–D8	N1, N2	N3	N4–N9	N10–N12	N13–N15	N16	TV
Procedure	I	II	II, III, IV	III, IV	IV	V, VI	VII	VIII