Strategic Improvement for Quality and Satisfaction of Hospital Information Systems

Table 3

Demographic information of respondents.

Attributes	Item	Full ()		Low satisfaction ()		High satisfaction ()
		Frequency	%	Frequency	%	Frequency	%
Gender	Male	119	79.33	58	38.76	61	40.67
	Female	31	20.67	11	7.33	20	13.33
Age (years)	20–29	19	12.67	8	5.33	11	7.33
	30–39	90	60.00	45	30.00	45	30.00
	40–49	32	21.33	15	10.00	17	11.33
	≥50	9	6.00	1	0.67	8	5.33
Job	Attending	102	68.00	47	31.33	55	36.67
	Resident	48	32.00	22	14.67	26	17.33
Speciality	General medicine	33	22.00	14	11.29	19	14.50
	General surgery	45	38.46	19	17.59	26	22.81
	Obstetrics and gynecology	12	10.34	3	2.70	9	8.18
	Pediatrics	11	9.24	6	5.22	5	4.59
	Emergency	14	10.00	10	8.20	4	3.25
	Others	35	31.25	17	15.45	18	16.82
Working experiences (years)	<1	7	4.67	5	3.33	2	1.33
	1–3	26	17.33	10	6.67	16	10.67
	4–6	37	24.67	17	11.33	20	13.33
	7–9	20	13.33	10	6.67	10	6.67
	≧10	60	40.00	27	18.00	33	22.00
HIS usage frequency (times per week)	1	6	4.00	3	2.00	3	2.00
	2–3	3	2.00	1	0.67	2	1.33
	4–6	45	30.00	22	14.67	23	15.33
	≧7	96	64.00	43	28.67	53	35.33

Note. Some numbers in this report may not add up due to rounding effect.