Strategic Improvement for Quality and Satisfaction of Hospital Information Systems

Table 8

Construct-level importance and performance index.

Sample	Construct	Performance			Importance index
		Index	Rank	Mean
Full	System quality	53.39	2	56.17	0.37
	Information quality	63.03	1		0.26
	Service quality	52.08	3		0.32
Low-satisfaction	System quality	41.69	2	44.33	0.38
	Information quality	51.34	1		0.19
	Service quality	39.96	3		0.31
High-satisfaction	System quality	63.55	2	66.04	0.39
	Information quality	72.21	1		0.38
	Service quality	62.38	3		0.18