Using Six Sigma DMAIC Methodology and Discrete Event Simulation to Reduce Patient Discharge Time in King Hussein Cancer Center

Table 3

RACI matrix for stakeholders in the discharge process.

Task	Physician	Nurse	Pharmacy	Accounting department	Suppliers	Medical records	Patient's family
Discharge orders	R/A	I	I			I	I
Medication orders	R/A	I	C/I			I	I
Supplies and equipment orders	A	A	C/I		I	I	I
Prescription preparation	I		R/A	I		I	I
Suppliers preparation	I			I	R/A	I	I
Medical records update	I		I			R/A	I
Bill preparation			I	R/A	I	I	I
Bill settlement			I	I	I	I	R/A

R = responsible; A = accountable; C = consulted; I = informed.