Automated Risk Control in Medical Imaging Equipment Management Using Cloud Application

Table 3

KPIs values before and after OpenMEDIS.

Number	KPI	Before	After
1	Number of MIE with complaints	129	159
	Percentage of MIE with complaints/year	0.21	0.24
2	Number of complaints/MIE	490	631
	Number of complaints/MIE/year	1.27	1.22
3	Number of CMVs/MIE	574	803
	Number of CMVs/MIE/year	1.48	1.55
4	Number of CMVs/complaint	1.17	1.27
	Number of CMVs/complaint/year	0.39	0.39
5	Number of maintained MIE	133	76
	Percentage of maintained MIE/year	0.22	0.11
6	Number of PMVs	246	87
	Number of PMVs/maintained MIE/year	0.62	0.35
7	Mean response time	19.65	6.15
	Mean response time/year	6.55	1.89
8	Mean repair time	240.06	79.81
	Mean repair time/year	80.02	24.56
9	Mean time between PMVs	667.29	939.08
	Mean time between PMVs/year	222.43	288.95
10	Mean time between PMV and CMV	712.17	271.28
	Mean time between PMV and CMV/year	237.39	83.47
11	Average number of detected data entry errors	0.077193	0.03269
	Percentage of detected data entry errors/year	0.025731	0.010058
12	Average number of missed data	0.529412	0.042857
	Percentage of missed data/year	0.176471	0.013187