Table 4: Findings of VOC used to determine criticality categorization criteria.

Suggested criteriaAverage criteria rank

Effect of stock-out incidents or problems caused by stock-out conditions4.1
Time needed to get the product from the nearest distributer warehouse4.1
Availability of product in the nearest distributer or manufacturing warehouse4.0
Ease of acquiring the item during diagnosis or operation from store3.8
Accessibility of item at store after working hours3.5
Number of alternative products in the hospital or local market3.3
Unavailability of item due to maintenance or cleaning3.0