Healthcare Engineering: A Lean Management Approach

Table 6

Lean ideas in the case hospital.

Idea number	Lean tool	Benefits
1	Waste reduction (waiting and movement)	Walking and waiting reduction; Smooth flow of patients
2	Waste reduction (waiting and movement)	Walking and waiting reduction; Smooth flow of patients
3	Visual management	Better customer satisfaction
4	Process standardization; Waste reduction (unnecessary process)	Process simplification; Faster processing better customer satisfaction
5	Employee empowerment	Process simplification; Faster processing better customer satisfaction
6	Process flow; Load balancing	Faster processing better customer satisfaction; More satisfied employees
7	Process flow; Load balancing	Faster processing better customer satisfaction; More satisfied employees
8	Process flow; Elimination of waiting waste	Faster processing better customer satisfaction
9	Process flow	Better customer satisfaction; Faster process
10	5S	Better customer satisfaction; Faster process
11	Mistake proofing	Better customer satisfaction
12	5S; Visual management; Process flow	Better customer satisfaction; Faster process
13	Eliminating movement waste	Faster process
14	5S; Eliminating over processing waste	Faster process
15	Customer focus	Better customer satisfaction
16	5S; Eliminating rework waste	Faster process
17	5S	Faster process