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| Type of institution | Interviewee | Type of interview | Field observation | Second-hand data |
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| Policy makers and regulators | ZH Health Administration | One field interview with a person in charge of the relevant department | Field visit to the relevant department | Government web page data and related news reports |
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| Medical institutions | People’s Hospital of ZHHTI | Field interviews with three people in charge of relevant departments, several communications via phone calls and social media | Field inspection of the implementation of medical informatization and management of the information service platform | Official website, related reports and internal information |
| ZHJD Heath Service Center | One field interview with a person in charge of the relevant department | Field inspection of the degree of network informatization | Official website, related reports and internal information |
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| Research and development (R&D) institutions | R&D Center, School of Pharmacy, SYS University | One field interview with a person in charge | Field visits to research centers and laboratories | Research achievements and news reporting from the institution’s official website |
| ZH United Laboratories | One field interview with a person in charge of the R & D department | Field visits to R & D base, firm headquarters, and exhibition center | News reporting from the institution’s official website, industry development reports, and annual reports |
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| Suppliers | ZHHJ Medical Service Management Co., Ltd | One field interview with a marketing manager | Field visit to the business department of the firm | News reporting about the firm, and internal information |
| ZHWQ Pharmaceutical Co., Ltd | One field interview with a retail store manager | Field visit to the retail store | Firm’s internal reports, annual reports, and official website |
| HJ Medical Equipment Co., Ltd | One field interview with a marketing manager | Field visit to the firm’s headquarters | Firm’s internal reports, annual reports, and official website |
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