Research Article

[Retracted] A Data-Enabled Business Model for a Smart Healthcare Information Service Platform in the Era of Digital Transformation

Table 2

Stakeholders and their interests in a smart healthcare ecosystem.

StakeholderComponentsInterestPlatform functions

UsersIndividualsReceive healthcare services and access healthcare informationFocus on user needs and collect user feedback, personalized user needs are the basis for decision-making by various stakeholders.
Families
Organizations

SupervisorsPolicymaking and supervisory departments of the governmentPromote and regulate the development of the industryAcquire and share public information resources to provide medical institutions and health supervisory agencies with operational management data and decision analysis

Professional medical institutionsLarge general hospitalsProvide clinical decision support, medical information, knowledge sharing; break space-time barriers to provide users with personalized, whole-process healthcare servicesThrough the sharing of medical big data, address issues such as information asymmetry, inequitable resource allocation, imbalances between supply and demand, inefficiency, and lack of information, thereby improving medical quality and efficiency
Community hospitals and seniors care facilities
Private hospitals
Physical examination centers

SuppliersSuppliers of technology, medical equipment, pharmaceuticals, training, and solutionsThrough information exchange, keep abreast of market conditions, provide relevant products and services according to market demand information, and seek market opportunitiesIntegrate information from various stakeholders and provide integrated market demand information based on healthcare activity information

R & D institutionsResearch institutionsResearch and develop new and advanced technologies through the collection of basic medical data and the monitoring of health big dataDriven by applications, integrate information on the platform, including patient access information, clinical medical research and laboratory data, data from pharmaceutical and life science companies, and health management information generated by smart wearable devices, and share data with other R & D firms
Pharmaceutical firms

Capital marketFinancial institutionsAcquire information on investment returns in the industry and on investment opportunitiesPromote cross-border integration through the platform, actively explore commercialization channels, and attract funds from the capital market
Commercial insurance companiesEnsure medical quality, control costs and expenses, and reduce insurance claimsPromote cooperation with other stakeholders to improve medical quality and control medical costs

Derivative industriesRelevant firmsActively participate in the development of the smart healthcare system and cooperate with other stakeholders to explore market opportunitiesFacilitate the development of strategic cooperation among various stakeholders and diversify business through the information platform