A DEA-Based Decision Support Framework for Organizations’ Performance Evaluation considering TQM and Knowledge Management

Table 10

Clustering of SFs of KM.

Code	Name of pharmaceutical company					Cluster number
	Raha	Goldaru	Jey Pharmed Spandana	Amin	Farabi
	Performance values of success factors of KM
K1	3.190	2.677	3.690	2.714	3.796	3
K2	2.906	2.704	3.104	2.500	3.848	2
K3	3.125	2.82	3.333	2.714	4.095	3
K4	2.917	2.693	3.167	2.629	3.762	2
K5	2.625	2.776	2.542	2.314	3.929	2
K6	2.883	2.842	3.067	2.971	3.971	3
K7	3.092	2.539	3.250	2.343	4.314	3
K8	2.467	1.947	2.200	2.542	3.686	1
K9	2.983	3.211	3.367	2.833	3.600	3
K10	2.681	2.658	3.167	2.595	3.905	2
K11	2.792	2.421	3.333	2.839	4.268	3
K12	3.111	2.544	3.000	3.000	3.833	2