Research Article
A DEA-Based Decision Support Framework for Organizations’ Performance Evaluation considering TQM and Knowledge Management
Table 6
Importance values of SFs of KM.
| | Code | Name of pharmaceutical company | | Raha | Goldaru | Jey Pharmed Spandana | Amin | Farabi |
| | K1 | 3.917 | 3.737 | 4.500 | 3.857 | 3.923 | | K2 | 3.528 | 3.404 | 4.056 | 3.762 | 4.048 | | K3 | 3.500 | 3.526 | 4.333 | 3.429 | 4.143 | | K4 | 3.500 | 3.158 | 4.000 | 3.857 | 3.643 | | K5 | 3.583 | 3.421 | 3.833 | 3.571 | 4.429 | | K6 | 3.333 | 3.263 | 3.500 | 3.429 | 4.143 | | K7 | 3.125 | 3.421 | 3.500 | 3.500 | 3.964 | | K8 | 3.000 | 3.368 | 4.167 | 3.143 | 3.643 | | K9 | 3.083 | 3.368 | 3.833 | 3.571 | 4.214 | | K10 | 3.333 | 3.368 | 3.833 | 3.143 | 4.000 | | K11 | 3.125 | 3.316 | 4.000 | 3.500 | 4.143 | | K12 | 3.167 | 3.368 | 3.667 | 3.857 | 3.857 |
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