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Scope | Factor | Definition | Evaluation |
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User profile | | User characteristics [22] | Attitude to use (motivation, resistance) Gender and age Experience/expertise |
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Technology acceptance model factors | Perceived ease of use | “The degree to which a person believes that using a particular system would be free of effort” [22] “The measure to determine the degree in which a product can be used easily by certain persons and, thus, to obtain a few proposed aims” [35] | It is easy to use, learn, and remember It is easy to achieve the system to does what I want The interaction with the system is clear and understandable The TALISMAN system does not demand much care and attention |
Perceived usefulness | “The degree to which a person believes that using a particular system would enhance his or her performance” [22] Relative advantage is defined as “the degree which an innovation is perceived as being better than its precursor” [36, 37] | It is useful to the job It increases productivity, job performance, and efficiency It increases the work quality It improves patients care and management It provides a relative advantage |
Intention to use | “The subjective possibility that a person will perform a behavior” [12] | If I have the option to use the system, I would use it |
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Compatibility | Compatibility | “The degree to which an innovation is perceived as being consistent with existing values, needs, and experiences of potential adopters” [36, 37]. It includes compatibility with the organizational structure and environment (politics, business strategy, service delivery protocols, technologies, communications, etc.)” | It impacts on my work structure It changes habits of the workers It changes structures, protocols, or norms of the service |
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System quality | Efficiency | It is evaluated as correct functionality, precision, and quick response. This variable is measured when the system has been used. The use of the system can have positive or negative influence over the system quality perception [32, 33] | It offers a quick response It requires low time and effort It works correctly (detection of the patient status) It is accurate in response |
Reliability | The confidence in that the system works as it should, without faults or outages of the system [32, 33] | I trust in the system |
Flexibility | The capability to adapt the system to the telemonitoring needs [32, 33] | I worry that the system cannot be adapted to my need |
Information quality | DeLone and McLean model [32, 33] | Accuracy, clarity, efficiency, completeness, and relevance |
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Facilitating conditions | Intention to use | “Objective factors in the environment that observers agree to make an act easy to accomplish” [38] | Some financial and time constraints |
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