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Factor | Indicators | Question | MO | ME | Q3 | P80 | P90 | P95 | P99 |
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Perceived ease of use | It is easy to use, learn, and remember. It is easy to achieve the system to do what I want. The interaction with the system is clear and understandable. I am comfortable when using the system and it does not demand extreme care and attention. | Q1. About the general use of TALISMAN: ((a) all available elements are easy to use and understand the system interface. (b) The system is easy to use for me, but some elements are more difficult to understand. (c) Almost all elements are easy to understand, but some elements are more difficult to use, requiring several attempts to understand completely. (d) I could use a part of the system, but I do not understand many elements. (e) It is not possible to use the system for me) | a (70.8%) | a | b | b | b | c | c |
Q2. You are comfortable when you are using TALISMAN system (“(a) extremely agree” to “(e) extremely disagree”) | a (70.8%) | a | b | b | b | c | c |
Q5. The use of the system involves too much time and effort (“(a) extremely agree” to “(e) extremely disagree”) | e (54.1%) | e | e | e | e | e | e |
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Perceived usefulness | Useful for the job. Increases job performance and efficiency. Increases the work quality. Improves the service to the patients and its management. Provides a relative advantage over the current solution. | Q8. TALISMAN could improve the care and attention of the person at home (“(a) extremely agree” to “(e) extremely disagree”) | a (87.5%) | a | a | a | b | b | c |
Q9. TALISMAN provides important information to know the state of the user at home, which is useful to attend the alarm by the Telecare center (“(a) extremely agree” to “(e) extremely disagree”) | a (91.6%) | a | a | a | a | b | b |
Q10. I consider that TALISMAN would increase my work quality (“(a) extremely agree” to “(e) extremely disagree”) | a (91.6%) | a | a | a | a | b | b |
Q18. If you have an older relative, do you consider that it is interesting to provide him with a Telecare system like TALISMAN?” (yes/no) | Yes (100%) | | | | | | |
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Compatibility | Impact on the work planning. Change in the habits of the workers. Change in the planning and protocols of the service. | Q6. TALISMAN is aligned with the structure of the system that I use now. For this reason, the use of TALISMAN would not result in a considerable change in my habits (“(a) extremely agree” to “(e) extremely disagree”) | e (29.1%) | d | e | e | e | e | e |
Q7. TALISMAN system supposes a change in the protocols or rules governing the current Telecare service (yes/no) | Yes (58.3%) | | | | | | |
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Efficiency | Quick response. Correct functionality (detection of the patient status). Accuracy in response. Low time and effort required. | Q3. TALISMAN system processes information quickly (“(a) extremely agree” to “(e) extremely disagree”) | a (91.6%) | a | a | a | a | b | b |
Q4. The system allows the detection of the user state when she/he is asking for assistance (“(a) extremely agree” to “(e) extremely disagree”) | a (41.6%) | b | c | c | d | d | d |
Q5. The use of the system involves too much time and effort (“(a) extremely agree” to “(e) extremely disagree”) | e (54.1%) | e | e | e | e | e | e |
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Information quality | Relevance. | Q11. Relevance of user profile to know the state of an incident (“(a) very important” to “(e) nothing relevant”) | a (100%) | a | a | a | a | a | a |
Q12. Information about the state of the person: fall detection, bed occupation, unconsciousness sensor (inactivity), remaining on the floor after fall detection, and medication intakes (“(a) very important” to “(e) nothing relevant”) | a (100%) | a | a | a | a | a | a |
Q13. Relevance of information collected by biomedical sensors (“(a) very important” to “(e) nothing relevant”) | a (58.3%) | a | a | a | a | b | c |
Q14. Environmental factors such as fire, carbon dioxide, temperature, and flood (“(a) very important” to “(e) nothing relevant”) | a (79.1%) | a | a | b | b | b | b |
Q15. The importance of knowing if the person is alone at home when an alarm occurs (“(a) very important” to “(e) nothing relevant”) | a (83.3%) | a | a | a | b | b | c |
Q16. Action proposal’s relevance (“(a) very important” to “(e) nothing relevant”) | a (62.5%) | a | b | b | c | d | d |
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Intention to use | If I had the option of using the system, I would use it. | Q17. If I had the option to use the system, I would use it (yes/no) | Yes (95.83) | | | | | | |
Q20. Do you believe it is necessary that Telecare should evolve towards a system like TALISMAN? (yes/no) | Yes (100%) | | | | | | |
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